Support

Contact us

Email contact@pendral.io with a short description of the problem, the device you're using and the app version (Settings, then About). We reply as soon as we can, usually within one business day.

Getting started

EvryAI is invite-only while we roll out. Sign in with Google, Microsoft or your email address. If your organization already uses EvryAI you can sign in straight away; otherwise ask a teammate for an invite code and enter it when the app asks for one.

Common questions

My sign-in link didn't arrive

Check your spam or junk folder, and make sure you open the link on the same device you requested it from. You can request a new link from the sign-in screen; each new link replaces the last one.

My invite code doesn't work

Invite codes are single use and expire after seven days. Ask the person who invited you for a new one, or contact us.

How do I get the latest version?

Small updates install automatically; the app shows a prompt when one is ready. When a new version is in the App Store, the app lets you know and links straight to it.

Your account and data

To delete your account, open Settings in the app and tap Delete account. Your account is closed and you're signed out straight away. As a healthcare company we keep records only for as long as the law requires, then delete them. You can also ask by emailing contact@pendral.io from the address you sign in with.

Read how we handle information in our Privacy Policy, and the rules for using the service in our Terms.